Valleywood Pallets
Pallet Supply and Service Perfected For Over 50 Years
Our Mission
To make our customers' pallets invisible. Which is to say that they don’t have to spend time
worrying about the quality, availability, delivery or cost of their wood pallets.
Our Core Values
Be Dependable
Deliver on promises, fulfill obligations, and demonstrate reliability in all aspects of our work.
Be Consultative
Listen to needs, and different perspectives and collaborate to find effective solutions.
Be Strategic
Thoughtful planning, foresight, and the intentional alignment of actions.
Be Trustworthy
Encompass integrity, transparency, and reliability in all our interactions .
Deliver Quality
Exceed expectations, pay attention to detail, and uphold high standards in all products and services.
Be Transparent
Communicate, be honest, and be proactive in our interactions to foster trust and accountability.
We Are Strategically Located
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Convenient Mid-Atlantic Location
Based in Baltimore, we serve businesses in MD, DE, WV and portions of PA and VA.
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Minutes from BWI and Port of Baltimore
With our location only minutes from an international airport and shipping port, your goods and products will get the base they need to continue in their logistics journey.
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Easy Access from Major Highways
Located close to I-95 and I-695 and easily accessible from Route 40/Pulaski Highway.
FREQUENTLY ASKED QUESTIONS
Answers to the most common questions we receive can be found here.
If after reviewing, you still have questions, please contact us with the contact submission form or information below.
Is there a minimum order size?
We believe in servicing and helping our customers which is why at Valleywood Pallets, we do not have a minimum order size.
Do you charge for delivery?
Delivery of full truckload quantities within our service area is typically included free of charge. Less than full truckload quantities and/or delivery outside of our regular service area may incur delivery charges.
What type of payment do you accept?
We accept payment by check, ACH and major credit card, though credit card payments incur a 3% processing fee.
What are your hours of operation?
Our plant operates from 6am to 2pm EST, Monday through Friday. Our corporate office and customer service teams are available from 7am to 4:30pm EST, Monday through Friday.
What areas do you serve?
Based in Baltimore, we serve businesses in MD, DE, WV and portions of PA and VA.
Can I set up a routine purchase and delivery?
Yes. We operate our own fleet of trucks and are happy to schedule routine deliveries at whatever interval you require.
What size pallets do you offer?
We offer pallets of any size but our most common, always in stock pallets are the 48x40.
What are the different grades of wood pallets you offer?
We offer two grades of reconditioned wood pallets, Grade A and Grade B.
Do you offer any types of pallets other than wood?
We have a limited amount of used plastic pallets in stock at any given time and do not sell new plastic pallets. Please contact us for more information.
Do you buy wood pallets?
Yes, as a pallet recycler, we buy large quantities of used and lightly damaged pallets. We are happy to work with customers, commercial partners, and local entrepreneurs. Pricing is driven by local market conditions. Please contact us for more information.
Do you pay cash for used pallets?
We do not offer cash for used pallets. All pallet buy backs will receive payment via check or ACH.
Do you sell or buyback CHEP pallets?
No, CHEP pallets can not be purchased or re-sold. As we accumulate CHEP pallets, we work with CHEP to return them to their closed-loop system.
Contact Us
Are you ready to get to work with
Valleywood Pallets?
Our assortment of wood pallets will steady your business and
ensure your products are ship and storage ready.
Need pallet related services? We have you covered there too!